Introduction

Protecting your privacy and the confidentiality of your information is fundamental to the way we do business at Breaking Ground Excavation. We are committed to maintaining the accuracy, security, and privacy of personal information in accordance with applicable legislation. This Breaking Ground Excavation privacy policy and related procedures is consistent with the Canadian Standards Association Model Code for the Protection of Personal Information (herein “CSA Model Code”) and the British Columbia Personal Information Protection Act (herein “PIPA”).

 

Privacy Statement

This policy deals only with personal information handled by Breaking Ground Excavation. Personal information is defined by Canadian privacy legislation as information about an identifiable individual, excluding business contact information generally found on a business card (i.e. name, title, business number, business fax number, business email etc.). The following explains how Breaking Ground Excavation handles personal information. Breaking Ground Excavation will from time to time review and revise its privacy practices and this privacy policy. In the event of any amendment, an appropriate notice will be posted on Breaking Ground Excavation’s website.

 

Accountability

Breaking Ground Excavation (herein “Breaking Ground Excavation”) is accountable for all personal information under its control. Breaking Ground Excavation’s privacy officer is the Manager of Operations who is designated as responsible for Breaking Ground Excavation’s privacy policy. The privacy officer can be reached by:

• email at contact@bgexcavation.ca  or

• telephone at 604-206-4421
   

Any questions about Breaking Ground Excavation’s handling of personal information should be directed to the privacy officer. Please see below for more information about the process for referring questions about Breaking Ground Excavation’s handling of personal information.

 

Use of Personal Information

The personal information collected by Breaking Ground Excavation is used for the following purposes:

• to administer Breaking Ground Excavation services as requested;

• to issue invoices, administer accounts, collect, and process payments; and

• for any other purpose to which you consent.
   

Breaking Ground Excavation uses personal information strictly for the purposes outlined above. If we need to use the personal information for any other purpose, we will contact the individual and obtain consent prior to that use.

 

Disclosure of Personal Information

From time to time, Breaking Ground Excavation may disclose your personal information to:

• any third party or parties, where you consent to such disclosure or where disclosure is required or permitted by law.

 

Consent

By submitting personal information to Breaking Ground Excavation, you agree that we may collect, use, and disclose such personal information in accordance with this privacy policy and as permitted or required by law. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the identified purposes at any time by contacting the Breaking Ground Excavation Privacy Officer.

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Retention of Personal Information

We retain personal information for as long as is necessary for the purposes outlined above. This may include keeping the information after a service has been completed to resolve any problems or concerns that may arise. We are also required by law to maintain certain records for set amounts of time.

 

Storage of Personal Information

Breaking Ground Excavation has appropriate safeguards in place to protect personal information. Breaking Ground Excavation takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification, or disclosure. Among these steps taken to protect your personal information are:

• premises security;

• restricted file access to personal information;

• technological safeguards such as security software and firewalls to prevent hacking or unauthorized computer access;

• internal password and security policies;

• proper training of Breaking Ground Excavation employees in respect of privacy matters.

 

Accuracy of and Access to Personal Information Collected

Breaking Ground Excavation makes every reasonable effort to keep personal information as accurate, complete, current, and relevant as necessary for the identified purposes. Breaking Ground Excavation does not routinely update personal information.

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Individuals have the right to access the personal information we hold about them. You can access your personal information by making a request to our Privacy Officer. The Officer will provide the necessary forms and assistance to make the request and obtain the information. If you believe that some of the personal information is incorrect, you can request that the information be corrected.

 

Website

Breaking Ground Excavation’s website may contain links to other sites, which are not governed by this privacy policy.

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On our website, like most commercial websites, we may monitor traffic patterns, site usage, and related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.

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Breaking Ground Excavation reserves the right to use any photograph/video taken of a project that Breaking Ground Excavation has worked on, without the expressed written permission of those included within the photograph/video. Breaking Ground Excavation may use the photograph/video in publications or other media material produced including but not limited to: brochures, newsletters, newspapers, magazines, websites, etc.

To ensure the privacy of individuals and children, images will not be identified using full names or personal identifying information without written approval from the photographed subject, parent or legal guardian.

An individual attending a project being worked on who does not wish to have their image recorded for distribution should make their wishes known to the photographer, and/or contact the Privacy Officer at Breaking Ground Excavation at email contact@bgexcavation.ca. Breaking Ground Excavation will not use the photo with the stated person(s) in it.

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By participating in a Breaking Ground Excavation project or by failing to notify Breaking Ground Excavation in writing, of your desire to not have your photograph used, you are agreeing to release, defend, hold harmless and indemnify Breaking Ground Excavation from all claims involving the use of your picture or likeness.

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Any person or organization not affiliated with Breaking Ground Excavation may not use, copy, alter, or modify Breaking Ground Excavation photographs, graphics, videography, or other, similar reproductions or recordings without the advance written permission of an authorized designee from Breaking Ground Excavation.